UPay’s KYC partner, Sumsub, only accepts IDs or passports issued by the same country as your ID. KYC reviews typically take 5-10 minutes. If verification is declined, it may be due to a high-risk flag. Currently, UPay cannot serve residents of the following countries and regions:
Afghanistan, Albania, Belarus, Bosnia and Herzegovina, Central African Republic, Crimea, Cuba, Mainland China, Democratic Republic of the Congo, Ethiopia, Guinea-Bissau, Haiti, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Montenegro, Myanmar, Nicaragua, North Korea (DPRK), North Macedonia, Russian Federation, Serbia, Somalia, South Sudan, Sudan and Darfur, Syria, Ukraine, Venezuela, Yemen, and Zimbabwe.
This list is updated periodically based on issuer policies.